For general inquiries please use the correct email addresses below. Our business hours of operation are Monday through Friday, 8 AM to 4 PM Eastern Standard Time. However, we often answer emails outside of business hours.
Important: The address below is for our shipping warehouse, we do not have a retail location or store that is open for browsing.
Our warehouse address. This is a shipping warehouse only, we do not have a retail location.
Do you need more information about a particular product? Here's where to ask!
For reporting problems with the website. Please include as much detail as possible.
Use for website feature suggestions and product and manufacturer requests.
Intended for all customer inquiries regarding accounts, including billing, shipping and policy questions.
For questions about specific orders, including problems with orders received. Please include as much detail as possible when reporting order problems.
For inquiries regarding returns including status and disputes.
Copyright © 2005-2018 Scale Hobbyist, all rights reserved